Delete your account data
Mozget Vault by Mozget. Your online account is anonymous: a random ID created by the app, with no name, e-mail address or phone number. Deleting it removes what our servers hold about it.
In the app (fastest)
- Open the app and unlock your vault.
- Go to Settings → Account.
- Tap Delete my account data and confirm.
Access ends immediately and the data is deleted within minutes.
Without the app
E-mail privacy@mozget.com
with the subject "Delete my account data" and your account ID (Settings → Account → Account ID; it looks
like 0b9c7c3e-5d0a-4a3e-9f2b-…). Because the account is anonymous, the ID is the only way we can find it.
We complete requests within 30 days and confirm by e-mail.
If you no longer have the app or its account ID, we can't link any data to you. That data is anonymous, and usage statistics are deleted automatically after 180 days.
What is deleted
- Your devices and their access tokens
- Usage statistics and in-app notices
- Your country, the Terms version you accepted, and the record that ads are removed
What is kept
- The account ID itself, as an empty record, so late store notifications can still be matched
- Purchase records for 2 years, as financial records (RevenueCat also keeps its own purchase history so that a restore keeps working; ask us if you want us to request its deletion)
- Security audit records of administrative access, which can't be altered
Your vault
Deleting account data does not delete the vault on your phone, because we never had it. To delete the vault, uninstall the app. Your "Remove ads" purchase stays with your App Store or Google Play account and can be restored later.